New Super Everdrive - Stopped working and shows Chrono Trigger Screen

[moebius77]

I just tried out my new Super Everdrive. I put some Roms on an SD (Fomated to FAT16). It played Super Mario Kart just fine but when I tried to load another game the Chrono Trigger Retranslation Start Screen appeared (not even on the SD) and got stuck there. I formated the SD and tried everything but it just won't play any Roms and will only show this screen (even if there is no SD inserted in the Super Everdrive)

Could you please help me put?

Thanks

IMG_1748.JPG

[StoneAgeGamer]

Hold down X+A buttons on controller #1 and power the system on. Does the reserve OS show up?

[moebius77]

Yes the reserve OS shows up but when I try to load the Super Mario Kart Rom I get the same screen as pictured above (and there is only Super Maro Kart on the SD Card)

Thanks for your help

[KRIKzz]

1) your system is original snes or some clone?
2) please list all information from "device info" menu