HP slimline repair

[forever gaming]

it Seems as though the on board video chip / card has blown out.
i cant get a video signal from my the tower to the my tv but using the same vga cable from my laptop to my tv i can get a picture. is it possible to actually purchase a video card and install to get a a working picture or is this tower just about finished?
im not to savy in p.c knowledge so if it is fixable can someone please provide links to video cards that would work. thank you

ive already restared the pc various times ( hard reset)

used a can of air to clear dust

made sure the vga cable was tight and not loose


no signal

http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0331.jpg


connected properly

http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0330.jpg

back of pc:
http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0339.jpg


side of pc, detailing internal specs:

http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0335.jpg

best picture of the on board video / vga connector in BLUE

http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0346.jpg

inside of the pc

http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0352.jpg


possible slot for a video card?
http://i439.photobucket.com/albums/qq120/finessesupreme86/cpu%20problem/DSCF0348.jpg

[ASSEMbler]

You will need a half height pcie card. "low profile"

http://cgi.ebay.com/1GB-9500GT-PCI-Express-x16-HDMI-Low-Profile-Video-Card-/150499980691

You can play some pretty nice games if you get that. $70-80 older cards are cheaper.

First you should take out and reseat the MEMORY. Then, make sure there's a video problem by trying another monitor.

1. Take out that useless modem. If very good graphics are not important, get a used pci video card.
$15 or less.

2. If you get the pcie card, still remove the modem so you have more room for cool air.

[forever gaming]

im going to try reseating the memory. by that im assuming you mean the processor or the ram? in anycase ill try both. ive already attempted at using another monitor. no luck
that video card in the link you posted would be a nice addition as the hdmi would free up my vga slot for my dreamcast. not doubting you but are your sure this would work for my particular pc?

[Vosse]

He means Memory as in RAM. Speaking of which, where the hell are they on that Mobo?

And I would also recommend removing the modem. It's a waste of space and will only give your new video card less room for airflow.

Like he also said, make SURE you get a Half height PCIE video card. You won't get stellar graphics performance but it will solve your issue.

However that 9500GT might be a little too long for your case, especially with the front I/O and SATA cables going right where the back of the card would go.

[Alchy]

He means Memory as in RAM. Speaking of which, where the hell are they on that Mobo?I'm guessing under the optical drive.


i cant get a video signal from my the tower to the my tv but using the same vga cable from my laptop to my tv i can get a picture.So it's not the screen or VGA cable at fault. It still isn't necessarily the on-board VGA, though. Does the PC beep at all when you turn it on? If so, how many beeps and for how long?

[Dreamcast]

Vosse, the RAM is under the DVD drive in the other pictures, but you can see it at the top-right in the last picture.

Forever gaming, I have a similar model with the same problem. Going by the posts at other forums, it appears to be common for the series.

I took the motherboard out so I could try a full-size PCI video card, but no luck. The board doesn't even appear to POST (at least, no beeps or anything).

A new motherboard that can reuse the case and existing hardware is probably the best option.

[ASSEMbler]

They might be a recall or class action for this

[forever gaming]

i don"t know what to do, i'm not even sure if i should purchase another video card in hopes that it could cure my problem. If that doesn't work then i'm out of the money spent and would more than likely have to replace the entire motherboard which i WILL NOT do. Hp had been my choice of PC over the yrs but it seems within in the last few yrs there build quality has went to shit. smh

[Vosse]

Perhaps the Mobo is defective then? or maybe some other component on board is causing it act that way. I'm unsure.
And Yeah, I just noticed where the ram was. It's hiding. -___o

[Micjohvan]

Video Card on HPs have blown on me before. I have had it happen about 3 times. Just get a half size PCIe video card and install it, shouldnt have any more problems.

[Cyantist]

I had a OEM computer before that blew like yours has (no video on GFX card or onboard) Sent it off for repair and it came back with a replaced power supply. Check the power supply

[forever gaming]

i ended up taking the pc to a repair shop and long and behold as i wasnt looking at the troubleshooting being done before me the pc turned on. i asked what was the issue and it the tech said that the motherboard needed replacing. so i asked him how did he get the pc to come on he stated he pressed down on the processor to get it working ( ala xbox 360 where im assuming the heat from the processor some how raises it off the mother board?) so he asked me to leave it to get the mother board replaced i declined in order to save money by taking it home and seeing if i could do the same, no luck though? should i just allow him to replace the mother board ($75) or get a whole new pc? im not even sure which area of the mother board he pressed down but i've tried pressing down on a few areas with no luck.

[APE]

He is likely full of crap like 99% of computer "techs" out there. Pressing down on the CPU *shouldn't* do anything if it is seated properly, and unless the machine doesn't beep when it first turns on for any reason the CPU IS seated in the ZIF socket just fine. Now if you pulled out the ram and it beeps like crazy? The CPU is likely 100% fine.

He might have pushed a bit on the onboard GPU causing the little solder balls to come back into contact properly with the mobo. If thats the case then yes, he is right the mobo would have to be replaced. However, given that it worked just fine popping in a new half-height video card would be more than suitable for your purposes. I've had to do just this for a few of my clients before and they've been quite happy with the results.

All you'd have to do is go in and see if there is a function in the BIOS to disable the onboard video chip.

[forever gaming]

I'm not to experienced but can someone atleast point out to me what I should pressing down as the tech did so I can atleast get the pc to start up as he did to recover some files I have on there before sending the pc to have the mboard replaced

[Cyantist]

recover some files I have on there before sending the pc to have the mboard replaced

umm what? replacing motherboard wont lose files. files are stored on hard drive

sounds full of shit to me

[ASSEMbler]

Bullshit. If the gpu is dead from solder crack just disable in bios and put a new one in the pci slot.

[Cyantist]

Bullshit. If the gpu is dead from solder crack just disable in bios and put a new one in the pci slot.
He cant enter the bios due to no video signal. regardless though if you put a gfx card in and the monitor cable goes to that then there should be no need at all to disable the video chip in bios

[Jamtex]

If the PC is less then 3 years old then call up HP support as they had a number of issues with all in one mother boards and notebooks that lost video signal due to crap solder on the GPU. I got my HP notebook repaired and replaced (with a newer model) because of these issues.

[APE]

I'm not to experienced but can someone atleast point out to me what I should pressing down as the tech did so I can atleast get the pc to start up as he did to recover some files I have on there before sending the pc to have the mboard replaced

Assuming there is a magical spot to press down to get it functional, you're going to need to hold that exact amount of pressure the WHOLE TIME the machine is running, so have fun using a keyboard and mouse with one hand.

Just swap in a half-height video card. It's just an expensive lego set.

[forever gaming]

in the picture above where the fan is I pressed down on the chip sent below with a fair amount of pressure and felt a very slight/faint clicking sound. When I turned on the pc it started working fine and has been working fine for the past few hours. What is it that I pressed down on? What might be the cause of me having to apply pressure like the tech did to get it working? Will this supposed fix last me in the long especially if leave the pc laying on its side as its pictured above?

[Serantes]

incredible ...
asus motheboard on hp computer, if this tech guy wants 80usd to replace the motherboard, be sure that its not the motherbard what he found faulty, this would only leave him 25-30 usd of margin.

[madhatter256]

i would get a whole new PC. those HPs tend to crap out a lot.